Privacy Policy
Silk on Wounds respects your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding that information.
Information We Collect
When you make a purchase or contact us, we may collect your name, email address, shipping address, phone number, and payment information. We also collect basic browsing data such as your IP address, browser type, and pages visited.
How We Use Your Information
We use your information to process orders, communicate about your purchase, respond to inquiries, and improve our website. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Checkout & Payment
Our checkout is powered by Shopify. When you complete a purchase, your payment information is processed securely by Shopify and their payment partners. We do not store credit card details on our servers. Shopify’s privacy practices are governed by their own Privacy Policy.
Cookies
We use cookies to remember your cart contents and improve your browsing experience. These are stored locally on your device. You can disable cookies in your browser settings, but some site features may not work properly.
Data Retention
We retain your order information for our records and to fulfill any legal obligations. If you would like your personal data removed, contact us and we will process your request within 30 days.
Third-Party Services
We may use third-party services for shipping, email communication, and analytics. These services have access only to the information necessary to perform their functions and are obligated to protect your data.
Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, email us at silkonwounds@gmail.com.
Changes to This Policy
We may update this policy from time to time. Changes take effect immediately upon posting. We encourage you to review this page periodically.
Contact
Questions about your privacy? Reach us at silkonwounds@gmail.com.